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Phone Support
+1 (719) 563-9171
Available during business hoursEmail Support
support@pipze.com
24/7 email supportOffice Address
Ground Floor, The Sotheby building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia
Registered office locationSend Us a Message
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Frequently Asked Questions
Find quick answers to common questions
How do I open a trading account?
Opening a trading account is simple! Visit our website, click "Open Live Account," fill out the registration form, and submit your documents. Our team will review and activate your account within 24 hours.
What documents do I need to verify my account?
You'll need a valid government-issued ID (passport or driver's license), proof of address (utility bill or bank statement), and proof of income. All documents should be clear and not older than 3 months.
How long does it take to process withdrawals?
Withdrawal processing typically takes 1-3 business days. The actual time depends on your payment method and bank processing times. We process all withdrawal requests within 24 hours of submission.
What trading platforms do you offer?
We offer MetaTrader 5 (MT5) for desktop, web, and mobile platforms. MT5 provides advanced charting tools, automated trading capabilities, and access to all our trading instruments.
Do you offer demo accounts?
Yes! We offer free demo accounts with $10,000 virtual funds. Demo accounts allow you to practice trading strategies and familiarize yourself with our platform before trading with real money.
Support Hours
We're here when you need us