support@pipze.com
+1 (719) 563-9171
Data Protection Notice
Your privacy and data rights are our priority. Learn how we protect your information and your rights under data protection laws.
1. Introduction
This Data Protection Notice explains how Pipze Market Limited ("we," "our," or "us") collects, uses, and protects your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.
We are committed to protecting your privacy and ensuring that your personal data is processed lawfully, fairly, and transparently.
Data Controller Information
Pipze Market Limited
3. Personal Data We Collect
3.1 Identity and Contact Information
- Full name, date of birth, and nationality
- Email address and phone number
- Physical address and proof of address
- Government-issued identification documents
- Passport or national ID details
3.2 Financial and Trading Information
- Bank account details and payment information
- Trading history and transaction records
- Account balances and positions
- Risk assessment and suitability information
- Source of funds documentation
3.3 Technical and Usage Information
- IP address and device information
- Browser type and operating system
- Website usage patterns and preferences
- Login times and session data
- Communication preferences
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
4.1 Contract Performance
Processing is necessary for the performance of our contract with you, including:
- Account opening and maintenance
- Order execution and trade processing
- Risk management and compliance
- Customer support and communication
4.2 Legal Obligations
Processing is necessary to comply with legal obligations, including:
- Anti-money laundering regulations
- Financial services regulations
- Tax reporting requirements
- Regulatory compliance obligations
4.3 Legitimate Interests
Processing is necessary for our legitimate interests, including:
- Fraud prevention and security
- Service improvement and development
- Marketing and business development
- Risk assessment and management
4.4 Consent
Where required, we will obtain your explicit consent for specific processing activities, such as marketing communications or data sharing with third parties.
5. How We Use Your Data
We use your personal data for the following purposes:
- Providing and maintaining our trading services
- Processing transactions and managing your account
- Complying with legal and regulatory requirements
- Preventing fraud and ensuring security
- Providing customer support and communication
- Improving our services and user experience
- Conducting risk assessments and due diligence
- Marketing and business development (with consent)
6. Data Sharing and Transfers
6.1 Internal Sharing
Your data may be shared internally between different departments for legitimate business purposes, such as account management, compliance, and customer support.
6.2 Third-Party Sharing
We may share your data with third parties in the following circumstances:
- Service providers who assist in our operations
- Regulatory authorities and law enforcement
- Financial institutions for payment processing
- Legal and professional advisors
- Other parties with your explicit consent
6.3 International Transfers
Your data may be transferred to and processed in countries outside your jurisdiction. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
7. Data Security
We implement comprehensive security measures to protect your personal data:
- Encryption of sensitive data in transit and at rest
- Access controls and authentication mechanisms
- Regular security assessments and penetration testing
- Employee training on data protection
- Incident response and breach notification procedures
- Physical and environmental security controls
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required or permitted by law:
- Account information: Duration of account plus 7 years
- Transaction records: 7 years from transaction date
- Identity verification documents: 7 years from account closure
- Marketing data: Until consent withdrawal or 2 years
- Compliance records: As required by applicable regulations
9. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
9.1 Access and Information
- Right to access your personal data
- Right to information about processing
- Right to data portability
9.2 Control and Correction
- Right to correct inaccurate data
- Right to complete incomplete data
- Right to restrict processing
- Right to object to processing
9.3 Deletion and Withdrawal
- Right to delete your data
- Right to withdraw consent
- Right to erasure ("right to be forgotten")
9.4 Automated Decision Making
- Right to human review of automated decisions
- Right to challenge automated profiling
- Right to explanation of decision logic
10. Exercising Your Rights
To exercise your data rights, please contact us using the information provided below. We will respond to your request within 30 days, unless additional time is required due to complexity or volume.
We may need to verify your identity before processing certain requests. We will not charge you for exercising your rights, except in cases of manifestly unfounded or excessive requests.
12. Data Breach Notification
In the event of a personal data breach that poses a risk to your rights and freedoms, we will:
- Notify relevant supervisory authorities within 72 hours
- Inform affected individuals without undue delay
- Document all breach details and remedial actions
- Implement measures to prevent future breaches
13. Changes to This Notice
We may update this Data Protection Notice from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated notice on our website
- Sending email notifications to registered users
- Updating the "Last updated" date
Contact Information
For questions about this notice or to exercise your data rights, please contact us:
Important Notice
You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.
