Pipze Market Limited
Financial Services Provider
By using our website and services, you agree to be bound by this privacy policy. This policy sets out how we collect, process, and protect your personal information in accordance with applicable data protection regulations.
Privacy Commitment
We understand your concerns about how we handle your personal information. This privacy statement outlines our current policies and demonstrates our commitment to your privacy. Your rights and our obligations regarding the collection and handling of personal information are governed by applicable privacy legislation including the Privacy Act 1993.
Purpose of Information Processing
We are required to maintain certain personal information about individuals to satisfy our operational and legal obligations. We recognize the importance of correct and lawful treatment of personal information as it helps maintain confidence in our organization.
Account Management
Opening and maintaining your trading and eWallet accounts
Transaction Processing
Conducting business transactions effectively and securely
Asset Protection
Safeguarding your assets and maintaining privacy
Compliance
Meeting legal requirements as registered in Saint Lucia
How We Use Your Information
- Verifying your identity and contact information
- Establishing and maintaining business relationships
- Setting up and managing your trading accounts
- Processing and executing trading orders
- Handling payments and withdrawals
- Improving our services and user experience
- Communicating important updates and offers
- App analytics and performance monitoring through Facebook integration
- User behavior analysis for service improvement
- Marketing and advertising optimization
Principles of Information Processing
All personal information is processed according to these fundamental principles:
Fair & Lawful
Processed fairly and lawfully at all times
Specified Purpose
Used only for lawful, specified purposes
Adequate & Relevant
Collected data is adequate, relevant, and not excessive
Time Limited
Not kept longer than necessary
Rights Respected
Processed in accordance with individual rights
Secure
Protected with appropriate security measures
Protected Transfer
Not transferred without adequate protection
Personal Information We Collect
We may collect and process various types of data to provide you with our services:
Personal Details
- Name, address, and contact information
- Date of birth and nationality
- Occupation and employer details
Financial Information
- Source of funds and wealth
- Account balances and transaction history
- Payment and withdrawal details
Trading Information
- Trading orders and execution results
- Account activity and preferences
- Platform usage patterns
Technical Data
- IP addresses and device information
- Website activity and logs
- Browser and system details
AML/CFT Compliance Documentation
To comply with Anti-Money Laundering and Counter-Financing of Terrorism regulations, we collect:
Facebook Analytics and Data Sharing
Facebook App Events Integration
Our mobile application uses Facebook App Events to collect and share data for analytics and advertising purposes. This integration helps us improve our services and provide a better user experience.
Data Collected and Shared with Facebook
We collect and share the following types of data with Facebook (Meta):
App Usage Analytics
- App launch events and session data
- Feature usage patterns and user interactions
- Session duration and app performance metrics
- Trading activity patterns and account events
- User engagement and behavior analytics
Data Processing
- Data is collected automatically when you use our mobile app
- Information is transmitted to Facebook servers every 30 seconds
- Facebook processes this data for analytics and advertising purposes
- Data may be used by Facebook for personalized advertising
Purpose of Facebook Data Collection
Analytics
Monitor app performance and user behavior
App Improvement
Enhance user experience and app functionality
Advertising
Facebook may use data for targeted advertising
Business Intelligence
Understand user preferences and app usage patterns
Facebook Data Usage
Facebook processes this data according to their Privacy Policy and may use it for:
User Control and Opt-Out
Your Rights
As a data subject, you have comprehensive rights regarding your personal information:
Right to Access
Obtain information about whether your personal data is being processed and request copies of your data
Right to Rectification
Request correction of inaccurate or incomplete personal information
Right to Erasure
Request deletion of your personal information under certain legal grounds
Right to Restriction
Request limitation of processing under specific circumstances
Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on your particular situation
Right to Data Portability and Third-Party Control
Request information about data shared with third parties and control third-party data collection through their respective platforms
As a financial services provider, we must retain certain personal information to comply with FATF recommendations, Anti-money laundering regulations, and other applicable legislation. Some data erasure requests may not affect information required for legal compliance.
Information Sharing
Third-Party Data Sharing
We share certain data with third-party service providers to enhance our services:
Facebook (Meta) - Analytics and Advertising Partner
Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Protocols
Data Encryption
All sensitive data is encrypted using industry-standard encryption protocols
Access Controls
Multi-factor authentication and role-based access controls
Network Security
Firewalls, intrusion detection, and secure network protocols
Audit Logging
Comprehensive logging of all data access and modifications
Data Storage
We implement appropriate technical and organizational measures to ensure the security of your personal data during storage and transmission.
Storage Methods
Secure Servers
Data is stored on secure, encrypted servers with access controls
Encryption
All sensitive data is encrypted both in transit and at rest
Access Control
Strict access controls limit who can view your personal information
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy.
Retention Periods
Account Information
Retained for the duration of your account plus 7 years for legal compliance
Trading Data
Retained for 7 years as required by financial regulations
Analytics Data
Retained for business purposes and service improvement
Facebook Analytics Data
Data Collection Technologies
Mobile App Analytics
Our mobile application uses Facebook App Events SDK to collect:
Automatic Data Collection
Third-Party Integration
Disclaimer
Risk Warning
Trading in foreign exchange contracts (FX) and contracts for differences (CFDs) carries a high level of risk and may not be suitable for all investors. You should carefully consider your objectives, financial situation, needs, and level of experience before entering into any margined transactions with Pipze Market Limited.
Key Risk Factors:
- Possibility of sustaining losses in excess of your initial deposit
- High degree of leverage can work against you as well as for you
- Market volatility can lead to rapid changes in trading conditions
- Past performance is not indicative of future results
Important: You should seek independent financial advice if you do not understand the risks involved in trading these products.
Restricted Regions
Jurisdictions and Restrictions
Pipze Market Limited does not offer its services to the residents of certain jurisdictions such as Afghanistan, Cote d'Ivoire, Cuba, Iran, Libya, Myanmar, North Korea, Sudan, Puerto Rico, USA, Syria, and Yemen. Please check Restricted Countries.
Specifically Restricted Jurisdictions:
- Afghanistan
- Cote d'Ivoire
- Cuba
- Iran
- Libya
- Myanmar
- North Korea
- Sudan
- Puerto Rico
- USA
- Syria
- Yemen
Additional Information:
- This list may be updated from time to time
- Please refer to our Restricted Countries page for the most current information
- Residents of these jurisdictions cannot access our services
- It is your responsibility to ensure compliance with local laws
Important: This restriction list is based on regulatory requirements and international sanctions. For the most up-to-date information, please refer to our dedicated Restricted Countries page.
Contact Information
Get in Touch
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us. We are committed to addressing your privacy concerns promptly and professionally.
Complaints & Disputes
If you believe your rights under this Privacy Policy or applicable legislation have been infringed and we have not adequately addressed your concerns, you have the right to lodge a complaint with a supervisory authority or before a competent court.
